Do you have questions about: Ring sizes? Product availability? Customization? Getting Married? etc. Then this is the place to reach out.
If you have any questions or concerns about returns or exchanges, please follow this link. Any submissions regarding returns or exchanges submitted on this form will not be answered.
If you are inquiring about an order you MUST place your order number within the email.
All emails will be responded to within 48 hours of being received.
Customer Service
Han Cholo is an independent brand powered by creativity and led by our visionary designer, Brandon Schoolhouse. Backed by a small but passionate team, we’re here to ensure you love your jewelry and your experience with us. Got questions? Keep it cool—we’ll handle them with care and top priority!
For quick answers, check out these pages on policies and product care:
Shipping Policy
Return Policy
Jewelry Care
If these policy and care pages did not answer your questions, please fill out our help request form: